Field Inspector

2017-1087
US-OH-Cincinnati
Category
Property Operations
Type
Regular Full-Time

Overview

The Field Inspector is responsible for preparing resident properties for leasing activity, including taking photographs, putting up/placing signage, and ensuring target-level curb appeal. This role is also responsible for performing resident onboarding activities related to marketing vacant homes, including performing quality control inspections, and coordinating regional marketing campaigns. Some light appearance-related maintenance work is involved. The Field Inspector will travel throughout the market and will be the the face of FirstKey Homes to Residents. This is a full-time position with some overtime required most weeks, especially the first two weeks of any given month. Saturday and Sunday hours are required. The Field Inspector will be facilitating at least 20 leases per month and 20 property listings per month.

Responsibilities

  • Post “for lease” signs within 24 hours of unit maintenance work completion
  • Take photographs of each property within 24 hours of unit completion, and coordinate with marketing associates to
  • advertise the property
  • Conduct move-in orientations with new residents, including showing residents water valves, circuit breakers and other home basics
  • Activate self-entering lock boxes
  • Perform light cleaning inside and out to make property appealing to prospective residents
  • Document activity and required information into FirstKey systems (e.g., YARDI) in real-time using provided technology (iPad)
  • Complete product/inventory/property knowledge audits
  • Conduct occupancy and quality control checks
  • Travel throughout applicable market using personal vehicle
  • Coordinate regional marketing and advertising campaigns
  • Conduct regular tours of vacant homes to ensure they remain show-ready
  • Maintain awareness of local market conditions and trends, and shop competition
  • Assist in resident relations programs, open houses, and special functions
  • Assist the leasing department with all leasing functions as required
  • Adhere to all local, state, and federal laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate or leased properties
  • Perform other duties as assigned, such as dropping off checks, updating housing information, checking in on tenants
  • This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

Qualifications

Education/Certification/License:

  • High school diploma or equivalent
  • Valid driver’s license

Experience:

  • At least one year of full-time, successful leasing experience (preferred)
  • Working with customers/public in a customer service/sales capacity

Skills/abilities:

  • Passion for sales and marketing
  • Strong communication skills both verbal and written
  • Strong organizational skills
  • Detail-orientation
  • Appreciation of aesthetic appearances
  • Proficiency with computer and mobile technology navigation, data-entry
  • Team-player
  • Ability to perform light maintenance, such as change air filters, light bulbs, light cleaning, etc.
  • Pleasant personality for working with public and customers.

Knowledge:

  • YARDI Property Management application (preferred)
  • Bi-lingual (Spanish language)
  • Property management principles and timing/lifecycles
  • MS Office Suite
  • Knowledge of water valves, circuit breakers and other home basics
  • Local, state, and federal laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate or leased properties


Other:

  • Ability to work flexible work schedule, including evenings, weekends, and holidays as needed
  • Ability to travel for training if needed
  • Valid auto insurance
  • Own/lease reliable, work-appropriate transportation (e.g., car, van or truck)

 

Working Conditions

  • Indoor and outdoor work in all types of weather conditions.
  • May sit or stand for several hours at a time and climb up and down stairs multiple times each day
  • Interacting with public

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